SERVIES
We will serve you faithfully
Technical Support and Service
To ensure that your machine is always running efficiently, We provides professional and comprehensive technical support and services to improve productivity and product quality.
We offer systematic operator training, covering basic operation, software use, maintenance, and troubleshooting. Training is available at beginner, intermediate, and advanced levels, helping your team master equipment skills and improve productivity and safety.
XTLASER provides professional maintenance, including laser cleaning, optical calibration, and cooling system checks. Regular maintenance extends equipment life, prevents malfunctions, and ensures production stability. We develop personalized maintenance plans and provide detailed records.
XTLASER provides full installation and commissioning services to ensure smooth metal cutting laser machine operation. Our experienced engineers install and commission the system to optimal working condition. We also explain equipment functions and ensure operator familiarity with methods and safety procedures.
We continually upgrade and optimize our software to meet evolving customer needs. Regular updates add features, improve performance, and fix issues. Customers can access the latest software versions and upgrade instructions through our support channels.
Our laser metal cutting machine 24/7 online technical support service offers assistance via phone, email, or video conferencing. Our team answers questions, provides remote diagnosis and guidance, and can perform remote debugging and troubleshooting if necessary.
We offer comprehensive laser cutting machine metal parts supply to ensure quick access to high-quality original parts. All parts undergo strict quality inspection. We recommend keeping an inventory of critical and wear parts to ensure uninterrupted operation.
Pre-Sales
We provide professional equipment selection advice, process program design and return on investment analysis to ensure that you make informed decisions. In addition, free sample processing service allows you to see the processing effect with your own eyes.
In-Sales
Professional assembly team and strict quality inspection team provide solid guarantee for machine quality. We provide remote installation guides and machine operation manuals to ensure that you can install and operate your laser machine smoothly and correctly.
After-Sales
CBOLASER’s 24-hour manual customer service is available online to respond quickly to your service requests. We provide remote maintenance guidance and on-site maintenance support to ensure that the machine is always kept in optimal condition.
Online Service
- Support: 24-hour Online
- WhatsApp:+86 18866229283
- E-mail:chunbolaser@gmail.com